Tokyo Aquarium - Los Angeles, California

Ben Brooks

Josh and Jacob are awesome. They spent quite a bit of time with me and my wife as we researched our first big (40gallon) tank and provided sound recommendations for filters, lighting, plants, decor, and most importantly, the fish.

The shop is warm, inviting, and very clean. The fish waiting for purchase are in clean tanks with plenty of filtration and look to be in great health; there's a really good selection for whatever you're looking for and they're willing and able to order a particular fish if they don't have it on hand. They have a great selection of food, water conditioner/treatment, fish medication; a good selection of decor and tanks as well.

We ended up getting the tank, filter, gravel, most of our plants and all of our fish from Tokyo Aquarium. All of the fish we've gotten are alive and well, and are enjoying their new home.

Christopher Carson

This is my favorite fish store by far. Prices are always good, tanks are always clean, Environment is always friendly. I went to 5 different fish stores in the last 2 days alone and no stores can compare to this store. They always have the cool exotic stuff I'm looking for. Check them out ASAP

Constant Duplechan

The customer service was great. They have a great selection of unique and beautiful tropical fish. They explained everything I had questions about. I bought two fish a flower horn and another fish called geophagus surinamensis which is beautiful fish. If you are looking to buy fish you should definitely go check them out. We will go back to buy more to fill our other tank.

Ralph Robinson

I love going to Tokyo Aquarium, the fish are healthy and beautiful, the selection is outstanding and the people who work there are knowledgable. They are able to answer any question I have and they are happy to take the time to answer them. They have a great selection of products, both decorative and functional, and on top of it all, they are conveniently located. I cannot recommend them more highly.. Thank you Tokyo Aquarium!

Mia Gifford

Great friendly help! Clean tanks with healthy growth and plants. Good prices too.

Martha Muñoz

The place looks very well equiped & fish well taken cared of. I bought 4 beautiful fish. The personell is very helpful.

Allyssa Castaneda

Great owners and customer service! Lots of nice rare fishes and plants. I got a nice healthy Pac-Man frog and he/she’s doing great at home 🙂
Will come back to get fishes for my aquarium

Emanuel Williams

I am a HUGE advocate of customer service and although they have a great variety of fish and clean tanks, this shop lacks good customer service. When I first visited this shop, I was told by the Mom who works there that they guide me from start to finish with my aquarium as I am a first time tank owner. Also stated that as long as I follow all of their steps if anything were to happen to a fish, they would replace it.

My second visit there, she asked me a lot of questions after I had done a lot of purchasing via Amazon to get things they did not carry that I liked and she was VERY rude when she found this out asking why she should answer any of my questions when I’m shopping elsewhere even though I had every intention on purchasing all of my fish and everything else from this shop. Also stating that I always come in there asking questions and never purchase anything which was NOT true, but who says these things as an owner to a customer interested in purchasing from your shop Even if it were for $1, I am bringing you business instead of taking my $1 elsewhere.

Fast forward, I have now purchased 29 fish and a crab from this shop spending almost 1K in fish within a month’s timeframe. I also even brought a friend in with me who purchased a little fish, a little tank, and things for her fish as well.

I purchased 18 fish and a crab a month ago then last week I purchased 6 more then the next day went back to purchase 5 more. Well 6 days go by after purchasing one of my most expensive fish from there and he is ill so I bring him in because of what I was told my first day I came into their shop (all of my other fish are 100% happy and healthy btw). All of a sudden, their policy only stands if your fish is ill within a day or two bringing it home so I was off by 4 days.. (not to mention they are closed on Tuesdays).

Long story short, they did not stand by their word. So I have just thrown 115 dollars out of the window. They are very transactional and could obviously care less about relationship building which is very sad because I looked forward to purchasing way more from them and I will be starting a second aquarium in December. They have unfortunately lost my business and I would be very skeptical of doing business here. Customer service and the way you treat people is EVERYTHING!