Horizon Aquatics - Newton Aycliffe

Lee mark Edgar

This place is unbelievable if you are interested in aqua. Scaping this is the shop for you . Great service and well worth a visit. I haven't seen so many plants in one place, and Charlotte was so helpful in the shop.

MDBD2405

Brought a plant from them which arrived in absolutely super condition, never seen a plant wrapped up this well before. Excellent service from start to finish, also purchased a medium sized piece of wood which was a really good size. Will definitely be ordering more from them in the near future did order a Java fern as well but they had to refund me. Think the item must have been out of stock money back in my bank account within 2 days. So again excellent service.

Alex Hall

Embarking on a 6-hour round trip to Horizon Aquatics proved to be a journey that was entirely worthwhile. Having engaged with Horizon Aquatic's exceptional online services for over a year—ranging from their user-friendly website to their outstanding email communications—my in-store experience only served to solidify my high regard for them.

Horizon Aquatics stands as a paragon within the UK's aquascaping industry. The store presents an awe-inspiring gallery that captivates at first glance, complemented by a meticulously organized layout that epitomises the zenith of high-end aquascaping retail environments.

James and Nicole, the heart of Horizon Aquatics, are lovely individuals who provide an exceptional level of service. Their warm welcome instantly made us feel at home, and their willingness to spend considerable time answering our questions underscored their deep-rooted passion for aquascaping. It's this very passion that radiates throughout every facet of their business, making it abundantly clear that they're not just running a store—they're spearheading an evolution within the UK aquascaping industry.

Mark Brennan

✨️SIMPLY AMAZING✨️
This store has such a great reputation, I simply had to make the 5 hr drive to see what all the fuss was about. Oh my, Horizon Aquatics just doesn't disappoint on any level. Greeted on arrival with a smile, a warm welcome, and a very well needed cup of coffee, I made my way around this Aladins cave of aquascaping wonders. Throughout my 7 hr stay, I slowly made my way from room to room, leaving the aquarium gallery till last. No spoilers here, but if it's aquascaping equipment, plants, fish, or simply fantastic customer service is up your street, then trust me, you will be in complete heaven. The gallery is breathtakingly awesome, with some real quality scapes showcasing world-class aquascaping techniques.
So quiet, peaceful, and relaxing, I just had to return the following morning, and luckily enough, I managed to spend time chatting with staff and owners. Can't thank you guys enough for looking after me for so many hours and making me feel so at home and very welcome.
I will return ⭐️⭐️⭐️⭐️⭐️

Tom Fisher

Amazing shop and incredible staff!! Both Nicole and James are friendly, helpful and knowledgeable!
Highly recommend horizon aquatics after recently purchasing aquarium and several pieces of equipment. Keep up the good work :)!!!

Kam

Wish I could visit the actual shop. I ordered online and the plants I received were in absolutely perfect condition, packed meticulously. I am so impressed! Cannot praise them enough.

Kyza Ralph

Visited a little while back and as someone who has never even ventured into the freshwater hobby (only ever been into marine), this store is absolutely stunning. The aquascaping in store is gorgeous and the way their fish are kept really set the bar for other freshwater stores.

Nora Baker

10/10 service. We live in Northern Ireland so posting plants can be difficult. They where fantastic getting them here. There was one buce that didn't make it during transit. They replaced it promptly. Thank you very much will be back again!