Aquarists Across Canada - Victoria, British Columbia

Bat Cat

Don’t order. They will send you a defective animal without letting you know he’s missing parts. They won’t contact you before shipping so you can say no I don’t want an animal missing parts and get a refund or wait till they have one with all its body parts

Addendum~ I did contact you two different ways. And you have a great dead on arrival policy. Not missing body parts without telling anyone first policy. And implying someone is stupid and not having done any research is just bullying tactics. It takes a year to regrow a limb IF it grows back at all depending on where/how it came off. Not ‘a week or 2’ as you say. Maybe do your own research

Lucca C

Placed an online order(#10061 Shubunkins) with these folks and i gotta say they gather everything and ship out fairly quickly. Even got a call to make sure the address was correct. Pleasant to see this communication from a vendor. Packaging was top notch and included all the necessary measures to make sure the fish were properly secure. Website was easy to navigate and find what you are looking for.

Now my reason for the 4/5 stars is that the stock i got were a bit smaller than expected(2.5-3in website listed). A bit 'thinner' body wise too. Now i don't know if "fasting" is done before shipping ? Just a bit concerning for a hobbyist as some care and timing will needed to bump up the weight.

Overall a pleasant purchase and experience.

natalie f

Made my first purchase and it arrived today! Love that they do bulk order discounts on my fishies. As soon as I opened the box, there were clear instructions on what to do which was amazing cause I’ve never had fish shipped to me before! Super happy with the quality and will be ordering again soon!

Elbireo

I've only shopped online but you can shop here with confidence.

The fish and inverts I've bought are always healthy and beautiful and any questions are promptly answered by staff over email. I've tried many other sites while trying to get cheaper deals or thinking I would get a more beautiful fish only to always end up disappointed because Aquarists Across Canada have set such a high standard in every way.

The fish come in minimal but supremely effective insulation that isn't messy for us buyers. The fish are always packed in the box in a way that will make sure they are comfy for the whole trip. I'm comfortable not putting these fish through quarantine now, though I still recommend the practice, but I've ordered so many times and have had absolutely zero even hint of illness. The fish barely even come stressed for the most part.

Refunds when they did happen were entirely on the fault of the shipping company but were nonetheless processed prompty and I wasn't treated like someone trying to scam them out of cash as I've experienced with many other online sellers.

The prices might seem steep for certain fish at times, but I promise you these prices are more than fair as I've watched the fish I bought grow up to be really high quality in terms of colour, size, and health. You're really getting such good stock that it's basically a steal.

Whether you are a hobbist, a beginner, a store, a breeder, or anything in between, I'd highly recommend buying your fish and inverts here as you won't be disappointed.

tony diotte

My first online ordering experience for live animals and my little baby arrived in perfect condition.

Randa Sawma

I ordered for the first time on line, i had very bad expérience with fedex delivery but Ty the manager, he support and send me 2 others for free with guard stress to treat the fish. Certainly i suggest you to order from Aquarists across Canada, if any problem with delivery send message to Ty he will try his best to support and help!
Thank you Ty, buy the way the fish start eat and hope that they will heal fast to enjoy it on my aquarium.

Solomon Chennur

Very impressive with rare fish species that are hard to find elsewhere. Some prices are high but 100% justified for the convenience they offer. Initially skeptical about their shipping, I found it better than a costly, time-consuming trip. My first purchase had a 50% success rate due to my own mistakes, but learned from it and my second attempt was 100% successful. Their packaging and fast shipping are excellent. However, I am deducting one star because their communication is limited; they only answer necessary questions, which means customers need to do their own research. Overall, This is a reliable choice for rare and high-quality fish. Will be shopping with these guys again.

Carlos Fontenelle

Aquarists Across Canada literally shipped to me Across Canada! They went above and beyond, making sure I got my order delivered alive and healthy! Making me a very happy customer. I will definitely recommend them to anyone asking! Great customer service! Thanks guys!