Maidenhead Aquatics Wenvoe - Cardiff

Maidenhead Aquatics Wenvoe - Ihr kompetenter Partner für Aquaristik, Teichbedarf und Zoohandlung

Maidenhead Aquatics Wenvoe ist ein Spezialgeschäft für Aquaristik, Teichbedarf und Zoohandlung, das sich in Wenvoe, Cardiff befindet. Die Adresse lautet Style Water Gardens, A4050, Wenvoe, Cardiff, CF5 6AD. Wenn Sie Fragen haben oder direkt Kontakt aufnehmen möchten, erreichen Sie das Team telefonisch unter 02920595556 oder besuchen Sie die Website unter .

Eines der herausragenden Merkmale von Maidenhead Aquatics Wenvoe ist die große Auswahl an Produkten und Dienstleistungen. Hier finden Sie alles, was Sie für Ihr Aquarium oder Ihren Gartenteich benötigen. Das Unternehmen bietet eine Vielzahl von Aquarien, Zierfischen, Wasserpflanzen, Filteranlagen, Teichzubehör und vieles mehr. Die Spezialisten von Maidenhead Aquatics Wenvoe beraten Sie gerne und helfen Ihnen, die richtigen Produkte für Ihre individuellen Anforderungen auszuwählen.

Des Weiteren command=newmail>punktet Maidenhead Aquatics Wenvoe mit hervorragendem Service. Das Team bietet eine Vielzahl von Dienstleistungen vor Ort an, wie beispielsweise Wasser- und Fischtests, Fischkrankheitsdiagnosen, Aquarienreinigungen sowie Teichpflege und -beratung. Zusätzlich bietet das Unternehmen einen Lieferservice, der es Ihnen ermöglicht, Ihre Einkäufe bequem nach Hause liefern zu lassen. Besonders praktisch ist die Möglichkeit, Ihre Bestellung vorab telefonisch oder online aufzugeben und diese dann direkt vor Ort abzuholen.

Maidenhead Aquatics Wenvoe legt großen Wert auf Barrierefreiheit und bietet einen rollstuhlgerechten Eingang und Parkplatz. Die Bezahlung ist einfach und sicher, es werden Debitkarten, Kreditkarten und mobile Zahlungen per NFC akzeptiert.

Die Kundenzufriedenheit steht bei Maidenhead Aquatics Wenvoe im Vordergrund. Das Unternehmen hat 165 Bewertungen auf Google My Business und erreicht eine durchschnittliche Bewertung von 4.4/5. Kunden schätzen besonders die kompetente Beratung und den hervorragenden Service.

Bewertungen von Maidenhead Aquatics Wenvoe

Natasha Hamilton Ash

2/5

I’m giving a 2 star review due to the experience and the cruelty to the fish I saw.
We came up to buy 6 guppies - 2 of each from 3 different tanks for our mature established tank.
The man who served us, filled his net then picked out two fish with his fingers, carried them across two fish tanks in his fist to the bag. The one fish got stuck in a wrinkle in the bag with no water in whilst he got the fish from another tank- again using his fingers to pick them out of the net. Even a novice knows that there are oils on a human hand and handling fish bare hands is best avoided. Also to not even wet his hands before handling the fish is cruel. I did say to him about this at the time and the stress caused to the fish - he said it was less stressful than catching with a net ?! As we left I said to my husband it would be a miracle if these fish survive and sure enough - 3 of the 6 were dead by the morning . I called the shop and explained and they asked me to bring my water in for testing - I was even more annoyed as it was quite clear what caused these fish to die. Also now as I’ve had these fish die in my tank I’m worried about contamination into my existing tanks. Anyway it was the store procedure so I did take a water sample in and my water was fine.( attached photos of my own test which I do weekly and results of the store test ) The store replaced the fish. However in all my 35 years of fish keeping and I shop at Wenvoe, Radyr and Newport branches for fish plus occasionally pets at home and aquatic house I have never seen this cruelty which resulted in these fish dying . They must have been so stressed. I wish I had spoken up more at the time. It is just so cruel - they survived the long journey to the shop yet at the hands of this fish seller they die. It’s almost sadistic and there should be strict procedures when selling fish to avoid stressing the fish. It’s really shocking . If it was a dog or a cat I would call the RSPCA.

Jesse Young

5/5

Real great spot. The staff really know their stuff. Kal’s been especially helpful in helping my mum get the right stuff for her guppies. Friendly staff and great customer service. 10/10 would recommend

Cyber Cript

1/5

Customers be aware that Maidenhead Aquatics has bad return policies and loyalty card terms and conditions that no one even their own staff know about (all your loyalty points will disappear after 6 months of inactivity) ....
I purchased 5 discuses and tried to return 3 of them as they were constantly fighting. At first, the shop wouldn't take them back. However, after a long negotiation with the store manager they proposed a £10 voucher for all 3 fishes (which I bought for £65 each), justifying it with the 48-hour return policy and lack of free space to keep them. What a disgrace. On my question about the future of these 3 discuses, they told me that they will resell them (I bet for the full price of £65). Lol …. I told them that they lost a loyal customer and walked out of the shop. I will look for their competitors and recommend you do the same as they are much more customer-orientated.

M.E A

5/5

"Great selection of healthy fish and high-quality aquarium supplies! The staff is knowledgeable, friendly, and always ready to offer helpful advice. Highly recommend for all your aquarium needs!"

Samantha Crock

5/5

I was served by Stephen on Monday 1st April. Stephen was knowledgeable, helpful, professional and friendly all at the same time. I never felt pushed into buying anything, but he did offer advice on things my father would need for his pond to ensure the fish we purchased stayed as heathy as possible. Such a lovely place to visit and the service was exceptional and all the fish looked well cared for and very healthy.
Well done Stephen.

Diane Davies

5/5

Everything under one roof. If your looking for tropical fish or some koi you'll find it here. Great customer service here too, always happy to help.

Sophie W

5/5

Such a beautiful selection of koi. Owen is super knowledgeable and all the guys there are super friendly. Steven and Alice are our faves!

Laura Dwyer

5/5

My daughter's enjoy looking at the fish and liked feeding the koi